2600541 Omikron Data Quality GmbH Berlin Pforzheim Sales Administrations and Enablement Customer Success Manager (m/w/d) Your mission
  • Strategisches Customer Success Management für ein definiertes Portfolio nationaler und internationaler Bestandskunden – mit klarem Fokus auf Adoption, Value Realization und langfristige Kundenbindung
  • Aufbau und Pflege vertrauensvoller Kundenbeziehungen zu relevanten Stakeholdern – vom operativen eCommerce-Team bis zur Entscheiderebene
  • Entwicklung, Steuerung und Durchführung von Success-Plänen je Account: Ziele, Meilensteine, Business Cases, Enablement-Pläne – inklusive kontinuierlicher Fortschrittsmessung und Iteration
  • Proaktives Monitoring der Kundengesundheit auf Basis von Produktnutzungsdaten, Adoption-Metriken und Erfolgsindikatoren. Du erkennst Risiken und Churn-Signale frühzeitig und leitest eigenständig Maßnahmen ein – bevor der Kunde sich meldet
  • Konsequente Dokumentation aller Kundeninteraktionen in Salesforce – Call Summaries, nächste Schritte, Verantwortlichkeiten. Lückenlose CRM-Hygiene ist für uns nicht optional, sondern Grundvoraussetzung für datenbasiertes Customer Success Management
  • Identifikation und Realisierung von Upsell- und Cross-Sell-Potenzialen – eingebettet in strukturierte, kampagnengetriebene Upsell-Motions, bei denen du als CSM ein zentraler Bestandteil der Delivery bist
  • Aktives Voice-of-the-Customer-Management: strukturiertes Erfassen von Feedback, Pain Points und Anforderungen sowie deren Übersetzung in klare Impulse für Product und Product Marketing
  • Begleitung von Piloten, Beta-Programmen und Launches aus Customer-Success-Perspektive: Pilot-Scoping, Erfolgskriterien, Stakeholder-Alignment und Lessons Learned
  • Moderation und Durchführung von QBRs/MBRs, Workshops und Enablement-Sessions (Onboarding, Feature-Enablement, Use-Case-Workshops)
  • Enge bereichsübergreifende Zusammenarbeit mit Sales, Professional Services/Consulting, Support, Product und Marketing, um Kundenerfolg end-to-end sicherzustellen
  • Aktiver Beitrag zum Aufbau eines Best-Practice-CSM-Operating-Models auf Scale-Up-Niveau: Playbooks, standardisierte Prozesse, Reporting-Strukturen und AI-gestützte Workflows. Du gestaltest mit, wie Customer Success bei FACT-Finder funktioniert – nicht nur operativ, sondern auch strukturell
    • ]]>     Your profile
  • Mehrjährige Erfahrung im Customer Success, Account Management oder Consulting im B2B-SaaS-Umfeld – idealerweise in einem komplexen, technischen Produkt innerhalb des eCommerce-Tech-Stacks (z. B. Search, Product Discovery, Recommendation, Personalisierung, PIM, Feed Management oder vergleichbare Plattformen)
  • Echtes Interesse an technischen Produkten und die Fähigkeit, Produktfunktionalitäten, Konfigurationslogiken und Datenflüsse auf einem Niveau zu verstehen, das dir ermöglicht, Kunden kompetent zu beraten – nicht nur auf Beziehungsebene, sondern auch inhaltlich
  • Starkes Verständnis für Value Selling und Value Realization: du kannst Kundenziele in messbare Outcomes übersetzen, Fortschritt nachvollziehbar machen und den Business Impact deiner Arbeit belegen
  • Souveränes Stakeholder-Management – du bewegst dich sicher zwischen operativem Detail und strategischer Beratung auf Entscheiderebene
  • Strukturierte, analytische Arbeitsweise und Freude an datenbasierten Entscheidungen: Adoption-Metriken, Produktnutzungsdaten, Health-Signale, Renewal-Risiken, Business KPIs
  • Erfahrung mit modernen CS-/CRM-Tools – insbesondere Salesforce als CRM-System. Vertrautheit mit Tools wie Notion, Gong und Slack ist ein Plus. Du bringst die Bereitschaft mit, in einem toolgestützten, AI-ergänzten Arbeitsumfeld zu arbeiten und dieses aktiv mitzugestalten
  • Ownership-Mindset: du packst an, priorisierst klar, hältst Zusagen ein und treibst Themen konsequent bis zum Ergebnis
  • Freude am Aufbau und der Dokumentation von Prozessen: du erstellst gerne Playbooks, Templates und standardisierte Abläufe – und siehst Prozessarbeit als Hebel für Skalierung, nicht als Bürokratie
  • Hohe Kollaborationsfähigkeit und nachgewiesene Erfahrung in Cross-Functional Arbeit mit Product, Sales und Delivery/Services
  • Sprachen: Deutsch und Englisch fließend
  • Reisebereitschaft innerhalb D/A/CH (abhängig von Kundenbedarf)
    • ]]>     THE JOY OF WORKING WITH US
  • Ein neues McKinsey Management Team
  • Unternehmen in Private-Equity-Hand
  • Du verkaufst ein weltklasse Produkt mit messbarem Impact auf Conversion Rate und Umsatz
  • Du arbeitest mit starken Brands und C-Level-Stakeholdern in ganz Europa
  • Segmentierte Playbooks geben dir klare Motions: schnell im Mid-Market, strategisch im Enterprise
  • Attraktives OTE mit großzügiger Provision und transparentem Modell
  • Schnelles Wachstum: Top Performer übernehmen größer Territorien, mehr Verantwortung oder gehen Richtung Leadershipe
  • Ein unterstützendes, pragmatisches Team mit Training, Enablement und klarer Führung
  • Ein Markt mit Rückenwind: eCommerce und AI, seit 20+ Jahren Innovation mit eigenen AI/ML-Algorithmen
    • ]]>     Job Location     permanent experienced full-time join general_and_other_sales_and_business_development sales_and_business_development 2026-04-14T10:06:54+00:00     2637082 Pforzheim Munich Berlin Revenue Director Strategy & Business Operations (m/w/d) Introduction Discovery leader — under new leadership, with private equity ownership, and with a clear
    horizon. This role is the operational brain of that transformation. You build the cockpit that tells
    us where the business truly stands. You run the cadence that holds the leadership team
    accountable. You shape the numbers that go into every Board meeting and, eventually, into the
    data room. Your path from here is VP of Operations.]]>     Your mission Build the operating cockpit
    • Design and operate a 25-ratio business dashboard covering the full P&L — not just revenue.GTM (Sales, CS, Marketing, Partners), Delivery (Business Consulting, Tech Consulting, Service Desk), Platform (Hosting, infrastructure), Product & Tech (engineering capacity, feature ROI)
    • Unit economics work across business lines: BC hours per €ARR, TC margin per customer, hosting cost per MRR, Service Desk cost-to-serve, feature ROI in Product
    • Your dashboards run on real data — SQL, BI tools, Salesforce — not on slide templates
    Run the operating cadence
    • Own the bi-weekly business reviews with the leadership team — pipeline, initiatives, and early-warning indicators
    • Own the monthly business review — marketing performance, sales productivity, deliver efficiency, hiring plans
    • Act as the gatekeeper for plans, forecasts and business cases — challenging unrealistic projections on their way to the Board
    Bottom-up planning and forecasting
    •  Build and maintain the bottom-up plan, reconciled with the top-down PE plan — with deliberate investor, GM, and stretch versions
    • Validate all assumptions against market reality (addressable market, ramp curves, conversion) — no wishful thinking
    • Partner with Finance on the revenue-side of monthly close, re-forecasts, and pricing analytics Shape the equity story
    • Translate operational performance into the language of PE value creation: margin expansion,
    ARR quality, cohort economics, capital efficiency
    • Prepare the operational narrative and data room for exit
    • Partner with the CEO on the strategic initiatives that matter most to valuation
    ]]>     Your profile
  • 5–7 years total experience — combination of strategy consulting and operational time at a software company
  • Typical path: 3–4 years at EY-Parthenon, Accenture Strategy, Deloitte / Monitor, Strategy& or KPMG Strategy → 2–3 years in Finance, FP&A, BizOps, or Strategy & Ops at a PE-backed software company or B2B SaaS scale-up
  • You have already built or substantially co-built an operating cockpit — strong Excel and ideally SQL, BI tools (Looker, Tableau, Power BI), Salesforce. Not just consumed dashboards, but maintained them when the data broke
  • SaaS metrics are lived experience for you, not theory — ARR, NRR, GRR, CAC, LTV, cohort economics. You've sat in QBRs and watched the numbers move in real time
  • You've seen what a PE Board pack looks like, and ideally what a QoE process feels like from the inside
  • Structured, analytical, and comfortable challenging VPs — you can walk into a forecast review and calmly say: "This doesn't hold, here's why."
  • Native or fluent German; fluent English. You move smoothly between Finance, the works council in Pforzheim, and an English-language strategy meeting in Berlin
  • Degree in Business, Economics, Finance, Industrial Engineering, Computer Science, or similar — secondary to what you've actually built
    • ]]>     THE JOY OF WORKING WITH US The scope
    • A direct line to the CEO, the VP Finance, and the Director Strategy & Transformation
    • Full mandate across GTM, Delivery, Platform, and Product & Tech — no artificial boundaries
    • Authority to design the operating cadence, the reporting standards, and the data infrastructure of a company in real transformation

    The trajectory

    • Posted as Senior Manager / Director — your profile and prior leadership experience determine where you land
    • Year 1: build the cockpit, run the cadence, prove the thesis
    • Year 2: leading role in exit preparation — VDD, QoE, data room
    • Year 3+: VP of Operations in FACT-Finder's next phase, Chief of Staff to the CEO at the acquirer, or your own P&L

    The package

    • Competitive OTE (base plus target bonus), calibrated by level and location
    • Company car on request
    • Hybrid and remote flexibility; Berlin, Munich, or Pforzheim as anchor
    • Full-time or part-time (from 20 hrs/week) — we don't penalize anyone for structuring their life well

    The environment

    • A McKinsey-shaped management team that writes top-down, data-anchored, and bilingual
    • An AI-first tool stack — Salesforce, Gong, Notion, modern BI, Claude in the daily workflow. We automate where we can and spend our time on the judgment calls
    • Real SaaS reality: ARR, NRR, cohort economics as daily steering inputs, not quarterly decks
    • A company with two decades of customer relationships, €160B GMV flowing through our product, and a clear mandate to build the next chapter
    ]]>     Job Location     permanent experienced full-or-part-time general_and_other_sales_and_business_development sales_and_business_development 2026-05-18T14:47:03+00:00     2493809 Omikron Data Quality GmbH Pforzheim Stockholm Munich Berlin Operations Employee Partner Enablement Specialist (m/f/d) Introduction Your mission You will work closely with Partner Management, Sales, Marketing, and Customer Success to create enablement content, deliver training, and ensure partners have the knowledge, tools, and confidence to drive growth. Success in this role is defined by partner certification rates, training engagement, partner performance improvements, and the scalability of your enablement programs.
    Are you a passionate educator and communicator who thrives on empowering others? We expect you to take ownership and execute with autonomy. We're looking for candidates who raise the level of our teams, value transparency, have the humility to accept weaknesses, and continuously strive to improve both personally and professionally.

    What You'll Do
    • Own partner onboarding, certification, and ongoing enablement to ensure partners can independently position, demo, and sell FactFinder
    • Create engaging enablement content and training formats: videos, workshops, documentation, e-learning modules, playbooks, and resources
    • Present to diverse audiences—both business stakeholders and technical teams at partner companies—adapting your communication style to each audience
    • Drive partner maturity by increasing certified consultants and active partners per market
    • Work closely with Partner Management to understand partner needs and create targeted enablement initiatives that improve partner performance
    • Enable partners for product launches (Alpha, Beta, Soft Launch, GA) with up-to-date positioning, demos, pricing, and focused training
    • Own partner collateral, training materials, and enablement documentation across Europe with a strong focus on Germany
    • Track enablement metrics, gather partner feedback, and continuously optimize training programs based on business outcomes
    • Support partner events, webinars, and regional enablement sessions across your markets
    ]]>     Your profile
  • Deep ecommerce expertise – strong understanding of the landscape(Search, Recommendations, Onsite Personalization) and eCommerce product discovery
  • Willingness to travel – comfortable traveling occasionally (approximately 10% of time) to trade shows, partner events, and on-site partner meetings across Europe
  • Enablement experience – 3+ years in enablement, training, or education roles with a proven track record of developing and delivering scalable training programs
  • Exceptional communication skills – proven ability to present complex technical and business topics clearly to both business and technical audiences
  • Partner ecosystem fluency – experience working with partners and understanding partner business models, metrics, and dynamics (agency/SI ecosystems)
  • Content creation expertise – demonstrated ability to create relevant, engaging training content in diverse formats (videos, workshops, e-learning, playbooks, documentation)
  • Scalable training mindset – track record of enabling broad groups of partners efficiently, beyond one-to-one training
  • Adaptability and structure – comfortable building programs from scratch, quick to adapt, and able to balance scalability with quality
  • Autonomous problem-solver – self-motivated, driven, and ready to take ownership of partner enablement strategy and execution without constant direction
    • ]]>     THE JOY OF WORKING WITH US
  • New McKinsey Management Team
  • Private Equity owned business
  • Drive growth for a world-class product with proven ROI for leading eCommerce brands
  • Competitive compensation and transparent performance incentives
  • Rapid career growth as the GTM org scales
  • Collaborative, high-trust team culture with thoughtful leadership
  • Flexible hybrid working across Pforzheim, Berlin, Stockholm
  • Modern tools and budget to experiment with cutting-edge marketing technology
  • Be part of the eCommerce and AI revolution
    • ]]>     Job Location     permanent experienced full-time 2-5 other other 2026-01-16T14:12:24+00:00     2649423 Omikron Data Quality GmbH Stockholm Munich Berlin Revenue Partner Manager CEE & Baltics (m/f/d) Introduction Northern CEE (Poland + Czech Republic) and the Baltics. The goal: recruit, enable and activate partners that successfully position, sell and implement FactFinder — with a clear contribution to measurable partner-sourced pipeline and revenue.

    FactFInder has ambitious growth plans for Eastern / Central Europe and the Baltic markets. As one of the leading solutions for search, recommendation and onsite personalization in over 12 European markets, we have the best prerequisites for expanding into these new markets. Therefore, we are looking for a personality with a comprehensive understanding of commerce and a strong network who wants to conquer new markets as a self-driven person in a growing, dynamic team.]]>     Your mission Partner recruitment & development
    • Identify, win and onboard high-quality agency and SI partners in Poland, Czech Republic and the Baltics.
    • Active partner management: enablement, certification, co-marketing/co-selling, joint roadmaps.
    Ecosystem & integration focus
    • Understand and communicate our integration value prop within the eCommerce MarTech stack (shop systems, search/discovery, marketing tools, analytics).
    • Enable partners so they can pitch, demo and implement FactFinder independently.
    Pipeline & performance
    • Operationalize co-selling motions with Sales/AEs (deal support, cadence, follow-ups).
    • Maintain partner pipeline transparency, deal registration and reporting in Salesforce.
    • Build a repeatable partner recruiting and activation rhythm including tracking (activity, conversion, pipeline depth).
    Market, marketing & events
    • Collaborate with Marketing on partner campaigns, events, webinars and local initiatives.
    • Represent FactFinder at partner and industry events in the region.
    • Monitor market trends, partner movements and competitors in CEE & Baltics.
    ]]>     Your profile
  • 3–5 years of experience in Partner Management, Channel Sales or Alliances in the eCommerce space.
  • eCommerce MarTech integration understanding: you know typical MarTech stacks in eCommerce and the relevant partner landscape.
  • Partner track record: concrete examples of recruiting/onboarding agency/SI partners and activating them.
  • Co-selling affinity: you work confidently with Sales/AEs and pick up co-selling operations quickly.
  • Salesforce basics: solid skills for pipeline hygiene and reporting.
  • Ownership & learning speed: you operate proactively in young/growing markets and drive topics through to the result.
    • ]]>     Bonus Points
  • Language skills in English (required) Polish, Czech or a Baltic language.
  • Existing network in CEE/Baltics (agencies, SIs, tech partners).
  • Experience in Search & Product Discovery (or adjacent: merchandising, performance marketing, data/analytics).
  • Experience with partner programs (e.g. tiering, incentives, MDF, certifications).
    • ]]>     THE JOY OF WORKING WITH US
  • Real ownership from day 1: you actively build "your" partner ecosystem in CEE & Baltics — in markets with real room to shape.
  • Visible impact: your partner pipeline is directly measurable — you see how relationships turn into deals and revenue.
  • Short paths & close collaboration: direct line to Sales, Marketing, Customer Success and Partner Enablement — decisions are made quickly.
  • Learning on the job: structured enablement formats, coaching by experienced Partner Managers and access to top players in the eCommerce MarTech stack.
  • Market-leading product: you're not selling a "story" — you're selling an established solution with proven conversion lift (>30 %) for leading eCommerce brands.
  • International environment: working with colleagues and partners across Europe — English-speaking, modern and remote-friendly.
  • Growth path: clear development path toward Senior Partner Manager / regional ownership — with real career momentum.
  • Genuine partner culture: at FactFinder, "partnering" isn't a buzzword — the team is visibly anchored and strategically prioritized within the company.
    • ]]>     Job Location     permanent experienced full-time join business_development_and_new_accounts sales_and_business_development 2026-05-27T16:33:43+00:00     2645899 Omikron Data Quality GmbH Munich Germany Berlin Revenue Partner Manager DACH (m/w/d) Introduction You will collaborate closely with Sales, Marketing, Customer Success, and Partner Enablement to translate strategy into concrete go-to-market and co-selling motions. Your impact is measured by the quality and performance of your partner portfolio — with clear ownership for partner-generated pipeline, revenue contribution, and the long-term maturity of our DACH partner landscape.
    You take the road less traveled, own outcomes end-to-end, and deliver — even when the path isn't yet mapped out.

    ]]>     Your mission
  • Identify, recruit, and build lasting relationships with high-quality agency and SI partners across Germany, Austria, and Switzerland
  • Define target partner profiles per market and shape a scalable, regionally accountable partner portfolio
  • Own partner onboarding, enablement, and certification so partners can position, demo, and sell FactFinder independently
  • Grow partner maturity systematically — more certified consultants and more active partners in every market
  • Operationalize co-selling motions with Sales and Account Executives and sharpen them continuously
  • Guide partners through identifying, qualifying, and progressing partner-sourced opportunities
  • Ensure transparency on partner pipeline, deal registration, and forecasting in Salesforce
  • Contribute directly to partner-generated pipeline and ARR against clearly defined North Star KPIs
  • Partner closely with Marketing on campaigns, events, webinars, and local activations
  • Represent FactFinder visibly and compellingly at partner and industry events across the DACH region
    • ]]>     Your profile
  • 3+ years of experience as a Partner Manager in a technology environment, ideally with a focus on eCommerce or commerce platforms (e.g. Adobe Commerce, Shopware, commercetools, Shopify, SAP Commerce, Salesforce Commerce)
  • Languages – German and English, both at business-fluent level (written and spoken)
  • Partner recruiting with substance – a proven track record of winning and activating agency and SI partners and converting them into measurable pipeline and revenue
  • Co-selling on equal footing – you have set up joint sales motions with Sales and Account Executives and know what it takes to make joint GTM truly succeed
  • eCommerce domain fluency – you understand market dynamics, agency business models, and the leading commerce platforms (Adobe Commerce, Shopware, commercetools, Shopify, SAP Commerce, Salesforce Commerce)
  • Partner landscape & network – you bring strong relationships or an established network in the relevant ecosystem — no starting from zero
  • Hunter mentality with a relationship focus – driven, self-motivated, and autonomous, while building authentic relationships that turn partners into advocates
  • Independent problem-solver – at ease with ambiguity, quick to adapt, and ready to take ownership in young or growing markets — without close hand-holding
    • ]]>     Bonus Points
  • Experience in search & product discovery or adjacent areas such as merchandising, performance marketing, and data/analytics.
  • Experience with partner programs, such as tiering, incentives, MDF, and certifications.
  • Dutch angle / Netherlands coverage.
    • ]]>     THE JOY OF WORKING WITH US
  • Freshly formed leadership team with a McKinsey pedigree
  • Private-equity-backed — stability, clear growth ambition, and professional structures
  • Grow with a world-class product that delivers >30 % conversion lift for leading eCommerce brands
  • Competitive compensation and transparent performance incentives
  • Real career growth as our GTM organization scales
  • Collaborative, trust-based team culture with thoughtful leadership
  • Flexible hybrid work in Pforzheim, Berlin, or Stockholm
  • Modern tools and the budget to experiment with cutting-edge marketing technology
  • Be part of the eCommerce and AI revolution
    • ]]>     Job Location     permanent experienced full-time 2-5 business_development_and_new_accounts sales_and_business_development 2026-05-22T17:18:10+00:00     2481388 The Loop54 Group AB Stockholm Revenue Employee_Sales Partner Manager Northern Europe (m/f/d) Introduction Your mission You will work closely with Sales, Marketing, Customer Success, and Partner Enablement to operationalize joint go-to-market and co-selling motions. Success in this role is defined by the quality and performance of your partner portfolio, with clear ownership of partner-generated pipeline, revenue contribution, and partner maturity across your regions.
    Are you a resilient problem solver who isn't afraid to think outside the box? We expect you to take ownership and execute with autonomy. We're looking for candidates who raise the level of our teams, value transparency, have the humility to accept weaknesses, and continuously strive to improve both personally and professionally.

    What you'll do: 
    • Identify, recruit, and onboard high-potential agency and SI partners across Nordics, the Netherlands, and the UK
    • Define target partner profiles per market and build a scalable partner portfolio with clear regional ownership
    • Own partner onboarding, enablement, and certification to ensure partners can independently position, demo, and sell FactFinder
    • Drive partner maturity by increasing certified consultants and active partners per market
    • Operationalize joint go-to-market and co-selling motions together with Sales/AEs
    • Support partners in identifying, qualifying, and progressing partner-sourced opportunities
    • Own partner pipeline visibility, deal registration, and forecasting in Salesforce
    • Contribute directly to partner-generated pipeline and ARR in line with defined North Star KPIs
    • Collaborate with Marketing on partner campaigns, events, webinars, and local initiatives
    • Represent FactFinder at partner and industry events across your regions

    ]]>     Your profile
  • 3-5 years building partner ecosystems with a proven track record in Partner Management, Channel Sales, or Alliances within eCommerce technology
  • Deep partner recruiting expertise – you've successfully recruited and activated agency and SI partners, with measurable partner-sourced pipeline and revenue
  • Co-selling mastery – you've operationalized co-selling motions with Sales/AEs and understand how to drive joint GTM success
  • eCommerce domain fluency – you understand eCommerce market dynamics, agency business models, and commerce platforms (Adobe Commerce, Shopware, commercetools, Shopify, and Nordic platforms)
  • Hunter mentality with relationship focus – driven, self-motivated, and autonomous, while building authentic connections that turn partners into evangelists
  • Autonomous problem-solver – comfortable in ambiguity, quick to adapt, and ready to take ownership in new or developing markets without constant direction
    • ]]>     THE JOY OF WORKING WITH US
  • New McKinsey Management Team
  • Private Equity owned business
  • Drive growth for a world-class product with proven ROI for leading eCommerce brands
  • Competitive compensation and transparent performance incentives
  • Rapid career growth as the GTM org scales
  • Collaborative, high-trust team culture with thoughtful leadership
  • Flexible hybrid working across Pforzheim, Berlin, Stockholm
  • Modern tools and budget to experiment with cutting-edge marketing technology
  • Be part of the eCommerce and AI revolution
    • ]]>     Job Location     permanent experienced full-time 2-5 join general_and_other_sales_and_business_development sales_and_business_development 2026-01-09T09:41:03+00:00