We are rebuilding FACT-Finder into a high-margin, high-growth, European AI-powered Product
Discovery leader — under new leadership, with private equity ownership, and with a clear
horizon. This role is the operational brain of that transformation. You build the cockpit that tells
us where the business truly stands. You run the cadence that holds the leadership team
accountable. You shape the numbers that go into every Board meeting and, eventually, into the
data room. Your path from here is VP of Operations.
Director Strategy & Business Operations (m/w/d)
Pforzheim, Berlin, Munich
Full or part-time
Permanent employee
Introduction
Your mission
Build the operating cockpit
- Design and operate a 25-ratio business dashboard covering the full P&L — not just revenue.GTM (Sales, CS, Marketing, Partners), Delivery (Business Consulting, Tech Consulting, Service Desk), Platform (Hosting, infrastructure), Product & Tech (engineering capacity, feature ROI)
- Unit economics work across business lines: BC hours per €ARR, TC margin per customer, hosting cost per MRR, Service Desk cost-to-serve, feature ROI in Product
- Your dashboards run on real data — SQL, BI tools, Salesforce — not on slide templates
- Own the bi-weekly business reviews with the leadership team — pipeline, initiatives, and early-warning indicators
- Own the monthly business review — marketing performance, sales productivity, deliver efficiency, hiring plans
- Act as the gatekeeper for plans, forecasts and business cases — challenging unrealistic projections on their way to the Board
- Build and maintain the bottom-up plan, reconciled with the top-down PE plan — with deliberate investor, GM, and stretch versions
- Validate all assumptions against market reality (addressable market, ramp curves, conversion) — no wishful thinking
- Partner with Finance on the revenue-side of monthly close, re-forecasts, and pricing analytics Shape the equity story
- Translate operational performance into the language of PE value creation: margin expansion,
- Prepare the operational narrative and data room for exit
- Partner with the CEO on the strategic initiatives that matter most to valuation
Your profile
- 5–7 years total experience — combination of strategy consulting and operational time at a software company
- Typical path: 3–4 years at EY-Parthenon, Accenture Strategy, Deloitte / Monitor, Strategy& or KPMG Strategy → 2–3 years in Finance, FP&A, BizOps, or Strategy & Ops at a PE-backed software company or B2B SaaS scale-up
- You have already built or substantially co-built an operating cockpit — strong Excel and ideally SQL, BI tools (Looker, Tableau, Power BI), Salesforce. Not just consumed dashboards, but maintained them when the data broke
- SaaS metrics are lived experience for you, not theory — ARR, NRR, GRR, CAC, LTV, cohort economics. You've sat in QBRs and watched the numbers move in real time
- You've seen what a PE Board pack looks like, and ideally what a QoE process feels like from the inside
- Structured, analytical, and comfortable challenging VPs — you can walk into a forecast review and calmly say: "This doesn't hold, here's why."
- Native or fluent German; fluent English. You move smoothly between Finance, the works council in Pforzheim, and an English-language strategy meeting in Berlin
- Degree in Business, Economics, Finance, Industrial Engineering, Computer Science, or similar — secondary to what you've actually built
THE JOY OF WORKING WITH US
The scope
- A direct line to the CEO, the VP Finance, and the Director Strategy & Transformation
- Full mandate across GTM, Delivery, Platform, and Product & Tech — no artificial boundaries
- Authority to design the operating cadence, the reporting standards, and the data infrastructure of a company in real transformation
The trajectory
- Posted as Senior Manager / Director — your profile and prior leadership experience determine where you land
- Year 1: build the cockpit, run the cadence, prove the thesis
- Year 2: leading role in exit preparation — VDD, QoE, data room
- Year 3+: VP of Operations in FACT-Finder's next phase, Chief of Staff to the CEO at the acquirer, or your own P&L
The package
- Competitive OTE (base plus target bonus), calibrated by level and location
- Company car on request
- Hybrid and remote flexibility; Berlin, Munich, or Pforzheim as anchor
- Full-time or part-time (from 20 hrs/week) — we don't penalize anyone for structuring their life well
The environment
- A McKinsey-shaped management team that writes top-down, data-anchored, and bilingual
- An AI-first tool stack — Salesforce, Gong, Notion, modern BI, Claude in the daily workflow. We automate where we can and spend our time on the judgment calls
- Real SaaS reality: ARR, NRR, cohort economics as daily steering inputs, not quarterly decks
- A company with two decades of customer relationships, €160B GMV flowing through our product, and a clear mandate to build the next chapter
Job Location
Pforzheim, Berlin or Munich (Hybrid)
About us
We are one of the leading Product Discovery Platforms for European eCommerce. Our search, navigation and recommendations handle billions of shopper queries every year — driving a combined GMV of more than €160 billion across our customers. These include Intersport, Spar, Douglas and more than 2,000 further B2B and B2C eCommerce companies across Europe.
For over 20 years we have been an essential part of the complex eCommerce landscape, and with our AI-powered Product Discovery Experience (PDX) we are now entering the next phase — as a Private-Equity-owned company (Genui), under a new McKinsey-shaped management team, with a clear growth and EBITDA plan. Offices in Pforzheim, Berlin, Munich and Stockholm.
For over 20 years we have been an essential part of the complex eCommerce landscape, and with our AI-powered Product Discovery Experience (PDX) we are now entering the next phase — as a Private-Equity-owned company (Genui), under a new McKinsey-shaped management team, with a clear growth and EBITDA plan. Offices in Pforzheim, Berlin, Munich and Stockholm.